Terms of Service

Last Updated: February 2026

1. Nature of Coaching

Coaching is a partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client. Coaching is not therapy, counseling, or mental health care.

2. No Medical Advice

The Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders and is not a substitute for professional psychiatric or medical advice.

3. Professional Liability

Swarup Kumar is an ICF-trained coach. The Client is solely responsible for creating and implementing their own physical, mental, and emotional well-being, decisions, and actions.

4. Payment & Refunds

Payments are processed in USD via Razorpay. Due to the digital nature of the services and the time reserved, all coaching packages are non-refundable once the first session has commenced.

5. Scheduling & Cancellations

Cancellations must be made 24 hours in advance via Calendly. Failure to provide notice may result in the forfeiture of that session without a refund or reschedule.

6. Confidentiality

All information shared during sessions is strictly confidential, except where disclosure is required by law or to prevent harm to the Client or others.

7. Intellectual Property

All materials provided, including the "Google Doc Transformation Hub" frameworks and exercise sheets, are for personal use only and may not be redistributed or sold.

8. Termination

Either party may terminate the coaching relationship at any time with written notice. Any remaining pre-paid sessions will be handled according to the refund policy in Section 4.